Huawei P10 Lite

Huawei P10 Lite

Android 7.0

I can't send and receive email messages on my Huawei P10 Lite Android 7.0

Cause 3 of 4: Your phone hasn't been correctly set up for IMAP email

To send and receive email messages using IMAP, your phone needs to be correctly set up for email.

Solution: Set up your phone for IMAP email.

Step 1 of 36

Find "Accounts"

Press Settings.

Step 2 of 36

Find "Accounts"

Press Accounts.

Step 3 of 36

Create new email account

Press Add account.

Step 4 of 36

Create new email account

Press Email.

Step 5 of 36

Enter email address

Press Email address and key in your email address.

Step 6 of 36

Enter password

Press Password and key in the password for your email account.

Step 7 of 36

Enter password

Press SIGN IN.

Step 8 of 36

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 9 of 36

Select server type

Press IMAP.

Step 10 of 36

Enter username

Press the field below "Username" and key in the username for your email account.

Step 11 of 36

Enter incoming server

Press the field below "Server" and key in the name of your email provider's incoming server.

143
Step 12 of 36

Enter incoming port

Press the field below "Port" and key in 143.

Step 13 of 36

Turn off encryption of incoming email messages

Press Security type.

Step 14 of 36

Turn off encryption of incoming email messages

Press None to turn off the function.

Step 15 of 36

Turn off encryption of incoming email messages

Press NEXT.

mail.vodafone.ie
Step 16 of 36

Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.

25
Step 17 of 36

Enter outgoing port

Press the field below "Port" and key in 25.

Step 18 of 36

Turn off encryption of outgoing email messages

Press Security type.

Step 19 of 36

Turn off encryption of outgoing email messages

Press None to turn off the function.

Step 20 of 36

Turn off SMTP authentication

Press Require sign-in to turn off the function.

Step 21 of 36

Turn off SMTP authentication

Press NEXT.

Step 22 of 36

Select setting for retrieval of new email messages

Press Sync frequency.

Step 23 of 36

Select setting for retrieval of new email messages

Press the required setting.

Step 24 of 36

Turn email message notifications on or off

Press Notify me when email arrives to turn the function on or off.

Step 25 of 36

Turn on email message synchronisation

Press Sync email from this account to turn on the function.

Step 26 of 36

Turn on email message synchronisation

Press NEXT.

Step 27 of 36

Return to the home screen

Press the Home key to return to the home screen.

Step 28 of 36

Find "Settings"

Press Email.

Step 29 of 36

Find "Settings"

Press More.

Step 30 of 36

Find "Settings"

Press Settings.

Step 31 of 36

Enter email account name

Press the required email account.

Step 32 of 36

Enter email account name

Press Account name and key in the required name.

Step 33 of 36

Enter email account name

Press OK.

Step 34 of 36

Enter sender name

Press Your name.

Step 35 of 36

Enter sender name

Press OK.

Step 36 of 36

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Accounts"

Press Settings.
Press Accounts.

2 Create new email account

Press Add account.
Press Email.

3 Enter email address

Press Email address and key in your email address.

4 Enter password

Press Password and key in the password for your email account.
Press SIGN IN.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

5 Select server type

Press IMAP.

6 Enter username

Press the field below "Username" and key in the username for your email account.

7 Enter incoming server

Press the field below "Server" and key in the name of your email provider's incoming server.

8 Enter incoming port

Press the field below "Port" and key in 143.
143

9 Turn off encryption of incoming email messages

Press Security type.
Press None to turn off the function.
Press NEXT.

10 Enter outgoing server

Press the field below "SMTP server" and key in mail.vodafone.ie.
mail.vodafone.ie

11 Enter outgoing port

Press the field below "Port" and key in 25.
25

12 Turn off encryption of outgoing email messages

Press Security type.
Press None to turn off the function.

13 Turn off SMTP authentication

Press Require sign-in to turn off the function.
Press NEXT.

14 Select setting for retrieval of new email messages

Press Sync frequency.
Press the required setting.

15 Turn email message notifications on or off

Press Notify me when email arrives to turn the function on or off.

16 Turn on email message synchronisation

Press Sync email from this account to turn on the function.
Press NEXT.

17 Return to the home screen

Press the Home key to return to the home screen.

18 Find "Settings"

Press Email.
Press More.
Press Settings.

19 Enter email account name

Press the required email account.
Press Account name and key in the required name.
Press OK.

20 Enter sender name

Press Your name.
Press OK.

21 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone