Huawei Ascend G510

Huawei Ascend G510

You can't send email messages - Huawei Ascend G510

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 30

Find "Others"

Press Email.

Step 2 of 30

Find "Others"

Press Others.

Huawei Ascend G510
Step 3 of 30

Enter email address

Key in your email address.

Step 4 of 30

Enter password

Press Password and key in the password for your email account.

Step 5 of 30

Enter password

Press Next.

Step 6 of 30

Select server type

Press POP3.

Huawei Ascend G510
Step 7 of 30

Enter username

Key in the username for your email account.

Step 8 of 30

Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

Step 9 of 30

Enter incoming port

Press the field below "Port" and key in 110

Step 10 of 30

Turn off encryption of incoming email messages

Press the drop down list below "Security type".

Step 11 of 30

Turn off encryption of incoming email messages

Press None.

Step 12 of 30

Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".

Step 13 of 30

Turn deletion of email messages on server on or off

Press Never or When I delete from Inbox.

Step 14 of 30

Turn deletion of email messages on server on or off

Press Next.

Huawei Ascend G510
Step 15 of 30

Enter outgoing server

Key in mail.vodafone.ie

Step 16 of 30

Enter outgoing port

Press the field below "Port" and key in 25

Step 17 of 30

Turn off encryption of outgoing email messages

Press the drop down list below "Security type".

Step 18 of 30

Turn off encryption of outgoing email messages

Press None.

Step 19 of 30

Turn off SMTP authentication

Press Require sign-in until the display tells you that the function is turned off.

Step 20 of 30

Turn off SMTP authentication

Press Next.

Step 21 of 30

Select setting for retrieval of new email messages

Press the drop down list below "Inbox checking frequency".

Step 22 of 30

Select setting for retrieval of new email messages

Press Never or the required period.

Step 23 of 30

Turn use of default email account on or off

Press Send email from this account by default to turn the function on or off.

Step 24 of 30

Turn email message notification on or off

Press Notify me when email arrives to turn the function on or off.

Step 25 of 30

Turn email message synchronisation on or off

Press Sync email from this account to turn the function on or off.

Step 26 of 30

Turn email message synchronisation on or off

Press Next.

Huawei Ascend G510
Step 27 of 30

Enter sender name

Key in the required sender name.

Step 28 of 30

Enter email account name

Press the field below "Give this account a name (optional)" and key in the required name.

Step 29 of 30

Finish setup

Press Next.Wait while your phone retrieves new email messages.

Step 30 of 30

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Others"

Press Email.
Press Others.

2 Enter email address

Key in your email address.
Huawei Ascend G510

3 Enter password

Press Password and key in the password for your email account.
Press Next.

4 Select server type

Press POP3.

5 Enter username

Key in the username for your email account.
Huawei Ascend G510

6 Enter incoming server

Press the field below "POP3 server" and key in the name of your email provider's incoming server.

7 Enter incoming port

Press the field below "Port" and key in 110

8 Turn off encryption of incoming email messages

Press the drop down list below "Security type".
Press None.

9 Turn deletion of email messages on server on or off

Press the drop down list below "Delete email from server".
Press Never or When I delete from Inbox.
Press Next.

10 Enter outgoing server

Key in mail.vodafone.ie
Huawei Ascend G510

11 Enter outgoing port

Press the field below "Port" and key in 25

12 Turn off encryption of outgoing email messages

Press the drop down list below "Security type".
Press None.

13 Turn off SMTP authentication

Press Require sign-in until the display tells you that the function is turned off.
Press Next.

14 Select setting for retrieval of new email messages

Press the drop down list below "Inbox checking frequency".
Press Never or the required period.

15 Turn use of default email account on or off

Press Send email from this account by default to turn the function on or off.

16 Turn email message notification on or off

Press Notify me when email arrives to turn the function on or off.

17 Turn email message synchronisation on or off

Press Sync email from this account to turn the function on or off.
Press Next.

18 Enter sender name

Key in the required sender name.
Huawei Ascend G510

19 Enter email account name

Press the field below "Give this account a name (optional)" and key in the required name.

20 Finish setup

Press Next.
Wait while your phone retrieves new email messages.

21 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause
4gaccessoriesicon-app-storebasket-changebattery-lifebatterybill-pay-phones-icon4C91DB73-75FE-4565-8F69-BC6C675B1EA1binblockBrandsbroadband-iconbroadbandcalendarcallcameracasesChatchevron-downchevron-left chevron-right chevron-upclose closecollectionscommunitycontinuouscontractdashboarddatadownload-squareDownloadediterror-circleeyefacebookfilters foldergoidentityLessletterslocationMemorymenumessagemobilemy-vodafonenetwork_signaloperating-systemorderspayg-phones-iconF86C85F6-FFFF-4C62-8F9A-45D7251FC836paymentphotosplay-storeplayplusratingreportreturnroamingscreen-sizesearchsecure-netshoppingsimspinnersquarestechnologytick-simpletop-uptop-upTVtwittervaluevf-tv-iconvodafone warningWeightworld
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone