Huawei Ascend G300

Huawei Ascend G300

You can't send email messages - Huawei Ascend G300

Cause 1 of 2: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 39

Find "Access Point Names"

Press the menu icon.

Step 2 of 39

Find "Access Point Names"

Press Settings.

Step 3 of 39

Find "Access Point Names"

Press Wireless & networks.

Step 4 of 39

Find "Access Point Names"

Press Mobile networks.

Step 5 of 39

Find "Access Point Names"

Press Network Settings.

Step 6 of 39

Find "Access Point Names"

Press Access Point Names.

Step 7 of 39

Create new data connection

Press the Menu key.

Step 8 of 39

Create new data connection

Press New APN.

Step 9 of 39

Enter data connection name

Press Name.

Step 10 of 39

Enter data connection name

Key in Vodafone Mail and press OK.

Step 11 of 39

Enter APN

Press APN.

Step 12 of 39

Enter APN

Key in live.vodafone.com and press OK.

Step 13 of 39

Enter country code

Press MCC.

Step 14 of 39

Enter country code

Key in 272 and press OK.

Step 15 of 39

Enter network code

Press MNC.

Step 16 of 39

Enter network code

Key in 01 and press OK.

Step 17 of 39

Select authentication type

Press Authentication type.

Step 18 of 39

Select authentication type

Press PAP.

Step 19 of 39

Select APN type

Press APN type.

Step 20 of 39

Select APN type

Key in default and press OK.

Step 21 of 39

Save and activate data connection

Press the Menu key.

Step 22 of 39

Save and activate data connection

Press Save.

Step 23 of 39

Save and activate data connection

Press the field next to Vodafone Mail to fill in the field.

Step 24 of 39

Save and activate data connection

Press the Home key to return to standby mode.

Step 25 of 39

Find "Email"

Press the menu icon.

Step 26 of 39

Find "Email"

Press Email.

Step 27 of 39

Create new email account

If you're not in the accounts list:Press the Menu key.

Step 28 of 39

Create new email account

Press Accounts.

Step 29 of 39

Create new email account

Press the Menu key.

Step 30 of 39

Create new email account

Press Add account.

Step 31 of 39

Create new email account

Press Others.

Step 32 of 39

Enter email address

Press Email address and key in your email address (such as name@provider.com).

Step 33 of 39

Enter password

Press Password and key in the password for your email account at your email provider.

Step 34 of 39

Enter password

Press Next.

Step 35 of 39

Enter password

If required, press POP3 or IMAP.

Huawei Ascend G300
Step 36 of 39

Enter sender name

Key in the required sender name.

Step 37 of 39

Enter account name

Press the field below Give this account a name (optional) and key in the required name.

Step 38 of 39

Retrieve email messages

Press Done.Wait while your phone retrieves new email messages.

Step 39 of 39

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press the menu icon.
Press Settings.
Press Wireless & networks.
Press Mobile networks.
Press Network Settings.
Press Access Point Names.

2 Create new data connection

Press the Menu key.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone Mail and press OK.

4 Enter APN

Press APN.
Key in live.vodafone.com and press OK.

5 Enter country code

Press MCC.
Key in 272 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication type

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Key in default and press OK.

9 Save and activate data connection

Press the Menu key.
Press Save.
Press the field next to Vodafone Mail to fill in the field.
Press the Home key to return to standby mode.

10 Find "Email"

Press the menu icon.
Press Email.

11 Create new email account

If you're not in the accounts list:
Press the Menu key.
Press Accounts.
Press the Menu key.
Press Add account.
Press Others.

12 Enter email address

Press Email address and key in your email address (such as name@provider.com).

13 Enter password

Press Password and key in the password for your email account at your email provider.
Press Next.
If required, press POP3 or IMAP.

14 Enter sender name

Key in the required sender name.
Huawei Ascend G300

15 Enter account name

Press the field below Give this account a name (optional) and key in the required name.

16 Retrieve email messages

Press Done.
Wait while your phone retrieves new email messages.

17 Exit

Press the Home key to return to standby mode.

Did this solve the problem?

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