HTC One

HTC One

It's not possible to leave a voice message on your phone - HTC One

Cause 3 of 3: Voice calls are not diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 13

Find "Call forwarding"

Slide your finger down the display starting from the top edge of your phone.Press the settings icon.

Step 2 of 13

Find "Call forwarding"

Press Call.

Step 3 of 13

Find "Call forwarding"

Press Call forwarding.

HTC One
Step 4 of 13

Select divert type

The current settings are displayed.

Step 5 of 13

Select divert type

Press one of the following options:Always forward

Step 6 of 13

Select divert type

Forward when busy

Step 7 of 13

Select divert type

Forward when unanswered

Step 8 of 13

Select divert type

Forward when unreachable

Step 9 of 13

Divert calls to voicemail

Key in (prefix) 5 (your phone number)If you selected Forward when unanswered in step 2:

Step 10 of 13

Divert calls to voicemail

Press the field below "DELAY".

Step 11 of 13

Divert calls to voicemail

Press the required delay.

Step 12 of 13

Divert calls to voicemail

Press Enable.

Step 13 of 13

Return to the home screen

Press the Home key several times to return to the home screen.

1 Find "Call forwarding"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.
Press Call.
Press Call forwarding.

2 Select divert type

The current settings are displayed.
HTC One
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3 Divert calls to voicemail

Key in (prefix) 5 (your phone number)
If you selected Forward when unanswered in step 2:
Press the field below "DELAY".
Press the required delay.
Press Enable.

4 Return to the home screen

Press the Home key several times to return to the home screen.

Did this solve the problem?

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