HTC One SV

HTC One SV

You can't send email messages - HTC One SV

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 56

Find "Access Point Names"

Press the menu icon.

Step 2 of 56

Find "Access Point Names"

Press Settings.

Step 3 of 56

Find "Access Point Names"

Press Mobile network.

Step 4 of 56

Find "Access Point Names"

Press Access Point Names.

Step 5 of 56

Create new data connection

Press Menu.

Step 6 of 56

Create new data connection

Press New APN.

Step 7 of 56

Enter data connection name

Press Name.

Step 8 of 56

Enter data connection name

Key in Vodafone Mail and press OK.

Step 9 of 56

Enter APN

Press APN.Key in live.vodafone.com

Step 10 of 56

Enter APN

Press OK.

Step 11 of 56

Enter country code

Press MCC.

Step 12 of 56

Enter country code

Key in 272 and press OK.

Step 13 of 56

Enter network code

Press MNC.

Step 14 of 56

Enter network code

Key in 01 and press OK.

Step 15 of 56

Select authentication type

Press Authentication type.

Step 16 of 56

Select authentication type

Press PAP.

Step 17 of 56

Select APN type

Press APN type.

Step 18 of 56

Select APN type

Key in default and press OK.

Step 19 of 56

Select data bearer

Press Bearer.

Step 20 of 56

Select data bearer

Press Unspecified.

Step 21 of 56

Save and activate data connection

Press Menu.

Step 22 of 56

Save and activate data connection

Press Save.

Step 23 of 56

Save and activate data connection

Press the field next to Vodafone Mail to fill in the field.

Step 24 of 56

Save and activate data connection

Press the Home key to return to standby mode.

Step 25 of 56

Find "Mail"

Press the menu icon.

Step 26 of 56

Find "Mail"

Press Mail.

Step 27 of 56

Create new email account

Press Other (POP3/IMAP).

HTC One SV
Step 28 of 56

Enter email address

Key in your email address.

Step 29 of 56

Enter password

Press Password and key in the password for your email account.

Step 30 of 56

Enter password

Press Next.

Step 31 of 56

Select server type

Press the field below Protocol.

Step 32 of 56

Select server type

Press POP.

Step 33 of 56

Enter username

Press the field below Username and key in the username for your email account.

Step 34 of 56

Enter incoming server

Press the field below POP server and key in the name or IP address of your email provider's incoming server.

Step 35 of 56

Turn encryption of incoming email messages on or off

Press the field below Security type.

Step 36 of 56

Turn encryption of incoming email messages on or off

Press None.

Step 37 of 56

Enter incoming port

Press the field below Server port and key in 110

Step 38 of 56

Enter incoming port

Press Next.

Step 39 of 56

Turn off SMTP authentication

Press Login required to turn off SMTP authentication.

Step 40 of 56

Turn off SMTP authentication

When the field next to the menu item is empty, SMTP authentication is turned off.

Step 41 of 56

Enter outgoing server

Press the field below SMTP server and key in mail.vodafone.ie

Step 42 of 56

Turn off encryption of outgoing email messages

Press the field below Security type.

Step 43 of 56

Turn off encryption of outgoing email messages

Press None.

Step 44 of 56

Enter outgoing port

Press the field below Server port and key in 25

Step 45 of 56

Enter outgoing port

Press Next.

HTC One SV
Step 46 of 56

Enter email account name

Key in a name for your email account

Step 47 of 56

Enter sender name

Press the field below Your name and key in the required sender name.

Step 48 of 56

Retrieve email messages

Press Finish setup.Wait while your phone retrieves new email messages.

Step 49 of 56

Edit email account settings

Press Menu.

Step 50 of 56

Edit email account settings

Press Settings.

Step 51 of 56

Select settings for synchronisation of email messages

Press Sync, Send & Receive.

Step 52 of 56

Select settings for synchronisation of email messages

Press Peak time sync.

Step 53 of 56

Select settings for synchronisation of email messages

Press Smart Sync, Manual or the required interval.

Step 54 of 56

Select settings for synchronisation of email messages

Press Off-peak sync.

Step 55 of 56

Select settings for synchronisation of email messages

Press Smart Sync, Manual or the required interval.

Step 56 of 56

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press the menu icon.
Press Settings.
Press Mobile network.
Press Access Point Names.

2 Create new data connection

Press Menu.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone Mail and press OK.

4 Enter APN

Press APN.
Key in live.vodafone.com
Press OK.

5 Enter country code

Press MCC.
Key in 272 and press OK.

6 Enter network code

Press MNC.
Key in 01 and press OK.

7 Select authentication type

Press Authentication type.
Press PAP.

8 Select APN type

Press APN type.
Key in default and press OK.

9 Select data bearer

Press Bearer.
Press Unspecified.

10 Save and activate data connection

Press Menu.
Press Save.
Press the field next to Vodafone Mail to fill in the field.
Press the Home key to return to standby mode.

11 Find "Mail"

Press the menu icon.
Press Mail.

12 Create new email account

Press Other (POP3/IMAP).

13 Enter email address

Key in your email address.
HTC One SV

14 Enter password

Press Password and key in the password for your email account.
Press Next.

15 Select server type

Press the field below Protocol.
Press POP.

16 Enter username

Press the field below Username and key in the username for your email account.

17 Enter incoming server

Press the field below POP server and key in the name or IP address of your email provider's incoming server.

18 Turn encryption of incoming email messages on or off

Press the field below Security type.
Press None.

19 Enter incoming port

Press the field below Server port and key in 110
Press Next.

20 Turn off SMTP authentication

Press Login required to turn off SMTP authentication.
When the field next to the menu item is empty, SMTP authentication is turned off.

21 Enter outgoing server

Press the field below SMTP server and key in mail.vodafone.ie

22 Turn off encryption of outgoing email messages

Press the field below Security type.
Press None.

23 Enter outgoing port

Press the field below Server port and key in 25
Press Next.

24 Enter email account name

Key in a name for your email account
HTC One SV

25 Enter sender name

Press the field below Your name and key in the required sender name.

26 Retrieve email messages

Press Finish setup.
Wait while your phone retrieves new email messages.

27 Edit email account settings

Press Menu.
Press Settings.

28 Select settings for synchronisation of email messages

Press Sync, Send & Receive.
Press Peak time sync.
Press Smart Sync, Manual or the required interval.
Press Off-peak sync.
Press Smart Sync, Manual or the required interval.

29 Exit

Press the Home key to return to standby mode.

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