HTC One SV

HTC One SV

You can't receive picture messages - HTC One SV

Cause 1 of 2: Your phone hasn't been correctly set up for picture messaging

If your phone hasn't been correctly set up for picture messaging, you can't send and receive picture messages.

Solution: Set up your phone for picture messaging.

Step 1 of 41

Find "Access Point Names"

Press the menu icon.

Step 2 of 41

Find "Access Point Names"

Press Settings.

Step 3 of 41

Find "Access Point Names"

Press Mobile network.

Step 4 of 41

Find "Access Point Names"

Press Access Point Names.

Step 5 of 41

Create new data connection

Press Menu.

Step 6 of 41

Create new data connection

Press New APN.

Step 7 of 41

Enter data connection name

Press Name.

Step 8 of 41

Enter data connection name

Key in Vodafone MMS and press OK.

Step 9 of 41

Enter APN

Press APN.Key in mms.vodafone.net

Step 10 of 41

Enter APN

Press OK.

Step 11 of 41

Enter picture messaging server

Press MMSC.

Step 12 of 41

Enter picture messaging server

Key in http://www.vodafone.ie/mms and press OK.

Step 13 of 41

Enter IP address

Press MMS proxy.

Step 14 of 41

Enter IP address

Key in 10.24.59.200 and press OK.

Step 15 of 41

Enter port number

Press MMS port.

Step 16 of 41

Enter port number

Key in 80 and press OK.

Step 17 of 41

Enter country code

Press MCC.

Step 18 of 41

Enter country code

Key in 272 and press OK.

Step 19 of 41

Enter network code

Press MNC.

Step 20 of 41

Enter network code

Key in 01 and press OK.

Step 21 of 41

Select authentication type

Press Authentication type.

Step 22 of 41

Select authentication type

Press PAP.

Step 23 of 41

Select APN type

Press APN type.

Step 24 of 41

Select APN type

Key in mms and press OK.

Step 25 of 41

Select data bearer

Press Bearer.

Step 26 of 41

Select data bearer

Press Unspecified.

Step 27 of 41

Save data connection

Press Menu.

Step 28 of 41

Save data connection

Press Save.

Step 29 of 41

Save data connection

Press the Home key to return to standby mode.

Step 30 of 41

Find "Multimedia messages (MMS)"

Press the menu icon.

Step 31 of 41

Find "Multimedia messages (MMS)"

Press Messages.

Step 32 of 41

Find "Multimedia messages (MMS)"

Press Menu.

Step 33 of 41

Find "Multimedia messages (MMS)"

Press Settings.

Step 34 of 41

Find "Multimedia messages (MMS)"

Press Multimedia messages (MMS).

Step 35 of 41

Turn request for delivery reports on or off

Press Delivery reports to turn the function on or off.

Step 36 of 41

Turn request for delivery reports on or off

When the field next to the menu item is ticked (V), the function is turned on.

Step 37 of 41

Select setting for picture message download in home network

Press Auto-retrieve to turn on the function.

Step 38 of 41

Select setting for picture message download in home network

When the field next to the menu item is ticked (V), the function is turned on.

Step 39 of 41

Select setting for picture message download when roaming

Press Roaming auto-retrieve to turn on the function.

Step 40 of 41

Select setting for picture message download when roaming

When the field next to the menu item is ticked (V), the function is turned on.

Step 41 of 41

Exit

Press the Home key to return to standby mode.

1 Find "Access Point Names"

Press the menu icon.
Press Settings.
Press Mobile network.
Press Access Point Names.

2 Create new data connection

Press Menu.
Press New APN.

3 Enter data connection name

Press Name.
Key in Vodafone MMS and press OK.

4 Enter APN

Press APN.
Key in mms.vodafone.net
Press OK.

5 Enter picture messaging server

Press MMSC.
Key in http://www.vodafone.ie/mms and press OK.

6 Enter IP address

Press MMS proxy.
Key in 10.24.59.200 and press OK.

7 Enter port number

Press MMS port.
Key in 80 and press OK.

8 Enter country code

Press MCC.
Key in 272 and press OK.

9 Enter network code

Press MNC.
Key in 01 and press OK.

10 Select authentication type

Press Authentication type.
Press PAP.

11 Select APN type

Press APN type.
Key in mms and press OK.

12 Select data bearer

Press Bearer.
Press Unspecified.

13 Save data connection

Press Menu.
Press Save.
Press the Home key to return to standby mode.

14 Find "Multimedia messages (MMS)"

Press the menu icon.
Press Messages.
Press Menu.
Press Settings.
Press Multimedia messages (MMS).

15 Turn request for delivery reports on or off

Press Delivery reports to turn the function on or off.
When the field next to the menu item is ticked (V), the function is turned on.

16 Select setting for picture message download in home network

Press Auto-retrieve to turn on the function.
When the field next to the menu item is ticked (V), the function is turned on.

17 Select setting for picture message download when roaming

Press Roaming auto-retrieve to turn on the function.
When the field next to the menu item is ticked (V), the function is turned on.

18 Exit

Press the Home key to return to standby mode.

Did this solve the problem?

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