HTC One M9

HTC One M9

You can't make voice calls - HTC One M9

Cause 2 of 11: Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown when roaming

If Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown, your call won't go through when roaming.

Solution: Turn off your own caller identification.

Step 1 of 6

Find "Additional settings"

Slide your finger down the display starting from the top edge of your phone.Press the settings icon.

Step 2 of 6

Find "Additional settings"

Press Call.

Step 3 of 6

Find "Additional settings"

Press Additional settings.

Step 4 of 6

Turn your own caller identification on or off

The current settings are displayed.Press Caller ID.

Step 5 of 6

Turn your own caller identification on or off

Press Hide number or Show number.

Step 6 of 6

Return to the home screen

Press the home icon to return to the home screen.

1 Find "Additional settings"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.
Press Call.
Press Additional settings.

2 Turn your own caller identification on or off

The current settings are displayed.
Press Caller ID.
Press Hide number or Show number.

3 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

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