HTC One A9

HTC One A9

Android 6.0

I can't send and receive email messages on my HTC One A9 Android 6.0

Cause 1 of 3: Your phone hasn't been correctly set up for POP3 email

To send and receive email messages using POP3, your phone needs to be correctly set up for email.

Solution: Set up your phone for POP3 email.

Step 1 of 35

Find "Accounts & sync"

Slide your finger downwards starting from the top of the screen.

Step 2 of 35

Find "Accounts & sync"

Press the settings icon.

Step 3 of 35

Find "Accounts & sync"

Press Accounts & sync.

Step 4 of 35

Create new email account

Press the add account icon.

Step 5 of 35

Create new email account

Press Mail.

Step 6 of 35

Enter email address

Press Email address and key in your email address.

Step 7 of 35

Enter password

Press Password and key in the password for your email account.

Step 8 of 35

Enter password

Press NEXT.

Step 9 of 35

Enter password

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 10 of 35

Select server type

Press the field below "PROTOCOL".

Step 11 of 35

Select server type

Press POP.

Step 12 of 35

Enter username

Press the field below "USERNAME" and key in the username for your email account.

Step 13 of 35

Enter incoming server

Press the field below "POP SERVER" and key in the name of your email provider's incoming server.

Step 14 of 35

Turn off encryption of incoming email messages

Press the field below "SECURITY TYPE".

Step 15 of 35

Turn off encryption of incoming email messages

Press None to turn off the function.

110
Step 16 of 35

Enter incoming port

Press the field below "SERVER PORT" and key in 110.

Step 17 of 35

Enter incoming port

Press NEXT.

Step 18 of 35

Turn on SMTP authentication

Press Login required to turn off the function.

mail.vodafone.ie
Step 19 of 35

Enter outgoing server

Press the field below "SMTP SERVER" and key in mail.vodafone.ie.

Step 20 of 35

Turn off encryption of outgoing email messages

Press the field below "SECURITY TYPE".

Step 21 of 35

Turn off encryption of outgoing email messages

Press None to turn off the function.

25
Step 22 of 35

Enter outgoing port

Press the field below "SERVER PORT" and key in 25.

Step 23 of 35

Enter outgoing port

Press NEXT.

Step 24 of 35

Enter email account name

Press the field below "ACCOUNT NAME" and key in the required name.

Step 25 of 35

Enter sender name

Press the field below "YOUR NAME" and key in the required sender name.

Step 26 of 35

Enter sender name

Press FINISH.

Step 27 of 35

Select settings for retrieval of new email messages

Press the required email account.

Step 28 of 35

Select settings for retrieval of new email messages

Press Account settings.

Step 29 of 35

Select settings for retrieval of new email messages

Press the required email account.

Step 30 of 35

Select settings for retrieval of new email messages

Press Sync, Send & Receive.

Step 31 of 35

Select settings for retrieval of new email messages

Press Peak time sync.

Step 32 of 35

Select settings for retrieval of new email messages

Press the required setting.

Step 33 of 35

Select settings for retrieval of new email messages

Press Off-peak sync.

Step 34 of 35

Select settings for retrieval of new email messages

Press the required setting.

Step 35 of 35

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Accounts & sync"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Accounts & sync.

2 Create new email account

Press the add account icon.
Press Mail.

3 Enter email address

Press Email address and key in your email address.

4 Enter password

Press Password and key in the password for your email account.
Press NEXT.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

5 Select server type

Press the field below "PROTOCOL".
Press POP.

6 Enter username

Press the field below "USERNAME" and key in the username for your email account.

7 Enter incoming server

Press the field below "POP SERVER" and key in the name of your email provider's incoming server.

8 Turn off encryption of incoming email messages

Press the field below "SECURITY TYPE".
Press None to turn off the function.

9 Enter incoming port

Press the field below "SERVER PORT" and key in 110.
110
Press NEXT.

10 Turn on SMTP authentication

Press Login required to turn off the function.

11 Enter outgoing server

Press the field below "SMTP SERVER" and key in mail.vodafone.ie.
mail.vodafone.ie

12 Turn off encryption of outgoing email messages

Press the field below "SECURITY TYPE".
Press None to turn off the function.

13 Enter outgoing port

Press the field below "SERVER PORT" and key in 25.
25
Press NEXT.

14 Enter email account name

Press the field below "ACCOUNT NAME" and key in the required name.

15 Enter sender name

Press the field below "YOUR NAME" and key in the required sender name.
Press FINISH.

16 Select settings for retrieval of new email messages

Press the required email account.
Press Account settings.
Press the required email account.
Press Sync, Send & Receive.
Press Peak time sync.
Press the required setting.
Press Off-peak sync.
Press the required setting.

17 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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