HTC One A9

HTC One A9

Android 6.0

I can't use the internet connection on my HTC One A9 Android 6.0

Cause 2 of 4: Mobile data is turned off

To use the phone's internet connection, mobile data needs to be turned on.

Solution: Turn on mobile data.

Step 1 of 4

Turn mobile data on or off

Slide your finger downwards starting from the top of the screen.

Step 2 of 4

Turn mobile data on or off

Press the settings icon.

Step 3 of 4

Turn mobile data on or off

Press the indicator next to "Mobile data" to turn the function on or off.

Step 4 of 4

Return to the home screen

Press the Home key to return to the home screen.

1 Turn mobile data on or off

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press the indicator next to "Mobile data" to turn the function on or off.

2 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause
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