HTC Desire HD

HTC Desire HD

You can't start up your phone - HTC Desire HD

Cause 2 of 5: The phone lock code is turned on

The phone lock code is used to protect your phone from unauthorised use. If the phone lock code is turned on, it needs to be entered every time you turn on your phone.

Solution: Turn off the phone lock code.

Step 1 of 19

Find "Security"

Press arrow up to access the main menu.

Step 2 of 19

Find "Security"

Press Settings.

Step 3 of 19

Find "Security"

Press Security.

HTC Desire HD
Step 4 of 19

Choose option

Choose one of the following options:Create phone lock code using a pattern, go to 2a.Create phone lock code using a PIN, go to 2b.Create phone lock code using a password, go to 2c.Deactivate phone lock code, go to 2d.

Step 5 of 19

2a - Create phone lock code using a pattern

Press Set up screen lock.

Step 6 of 19

2a - Create phone lock code using a pattern

Press Pattern.Press a point and drag it to connect at least four points to create a new phone lock code.

Step 7 of 19

2a - Create phone lock code using a pattern

Press Continue.Repeat the selected phone lock code to confirm.

Step 8 of 19

2a - Create phone lock code using a pattern

Press Confirm.

Step 9 of 19

2b - Create phone lock code using a PIN

Press Set up screen lock.

Step 10 of 19

2b - Create phone lock code using a PIN

Press PIN.

Step 11 of 19

2b - Create phone lock code using a PIN

Key in the required phone lock code and press Continue.

Step 12 of 19

2b - Create phone lock code using a PIN

Key in the phone lock code again and press OK.

Step 13 of 19

2c - Create phone lock code using a password

Press Set up screen lock.

Step 14 of 19

2c - Create phone lock code using a password

Press Password.

Step 15 of 19

2c - Create phone lock code using a password

Key in the required phone lock code and press Continue.

Step 16 of 19

2c - Create phone lock code using a password

Key in the phone lock code again and press OK.

Step 17 of 19

2d - Deactivate phone lock code

Press Change screen lock.Key in the phone lock code.

Step 18 of 19

2d - Deactivate phone lock code

Press None.

Step 19 of 19

Exit

Press the Home key to return to standby mode.

1 Find "Security"

Press arrow up to access the main menu.
Press Settings.
Press Security.

2 Choose option

Choose one of the following options:
Create phone lock code using a pattern, go to 2a.
Create phone lock code using a PIN, go to 2b.
Create phone lock code using a password, go to 2c.
Deactivate phone lock code, go to 2d.
HTC Desire HD

3 2a - Create phone lock code using a pattern

Press Set up screen lock.
Press Pattern.
Press a point and drag it to connect at least four points to create a new phone lock code.
Press Continue.
Repeat the selected phone lock code to confirm.
Press Confirm.

4 2b - Create phone lock code using a PIN

Press Set up screen lock.
Press PIN.
Key in the required phone lock code and press Continue.
Key in the phone lock code again and press OK.

5 2c - Create phone lock code using a password

Press Set up screen lock.
Press Password.
Key in the required phone lock code and press Continue.
Key in the phone lock code again and press OK.

6 2d - Deactivate phone lock code

Press Change screen lock.
Key in the phone lock code.
Press None.

7 Exit

Press the Home key to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause
4gaccessoriesicon-app-storebasket-changebattery-lifebatterybill-pay-phones-icon4C91DB73-75FE-4565-8F69-BC6C675B1EA1binblockBrandsbroadband-iconbroadbandcalendarcallcameracasesChatchevron-downchevron-left chevron-right chevron-upclose closecollectionscommunitycontinuouscontractdashboarddatadownload-squareDownloadediterror-circleeyefacebookfilters foldergoidentityLessletterslocationMemorymenumessagemobilemy-vodafonenetwork_signaloperating-systemorderspayg-phones-iconF86C85F6-FFFF-4C62-8F9A-45D7251FC836paymentphotosplay-storeplayplusratingreportreturnroamingscreen-sizesearchsecure-netshoppingsimspinnersquarestechnologytick-simpletop-uptop-upTVtwittervaluevf-tv-iconvodafone warningWeightworld
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone