HTC Desire HD

HTC Desire HD

You can't receive voice calls - HTC Desire HD

Cause 1 of 3: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 11

Find "Call forwarding"

Press arrow up to access the main menu.

Step 2 of 11

Find "Call forwarding"

Press Settings.

Step 3 of 11

Find "Call forwarding"

Press Call.

Step 4 of 11

Find "Call forwarding"

Press Call forwarding.

HTC Desire HD
Step 5 of 11

Cancel all diverts

The current settings are displayed.

Step 6 of 11

Cancel all diverts

Press one of the following options:Always forward

Step 7 of 11

Cancel all diverts

Forward when busy

Step 8 of 11

Cancel all diverts

Forward when unanswered

Step 9 of 11

Cancel all diverts

Forward when unreachable

Step 10 of 11

Cancel all diverts

Press Disable to cancel divert.Repeat until all diverts have been cancelled.

Step 11 of 11

Exit

Press the Home key to return to standby mode.

1 Find "Call forwarding"

Press arrow up to access the main menu.
Press Settings.
Press Call.
Press Call forwarding.

2 Cancel all diverts

The current settings are displayed.
HTC Desire HD
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
Press Disable to cancel divert.
Repeat until all diverts have been cancelled.

3 Exit

Press the Home key to return to standby mode.

Did this solve the problem?

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