HTC 7 Trophy

HTC 7 Trophy

You can't turn on your phone - HTC 7 Trophy

Cause 2 of 3: Your phone isn't assembled correctly

If your SIM or battery isn't inserted correctly, you can't turn on your phone.

Solution: Make sure that both SIM and battery are inserted correctly.

Step 1 of 5

Remove the back cover

Turn the back of your phone towards you.
Take hold of the top of the back cover and remove it.

Step 2 of 5

Remove the battery

Take hold of the the top of the battery and remove it.

Step 3 of 5

Insert your SIM

Place your SIM in the SIM holder.
Slide your SIM into the SIM holder.

HTC 7 Trophy
Step 4 of 5

Insert the battery

Place the battery in the phone (bottom first), matching the battery contacts with the phone contacts.
Press the battery into place.

Step 5 of 5

Replace the back cover

Place the back cover on your phone (bottom first), matching the back cover teeth with the slots in your phone.
Press the back cover into place.

1 Remove the back cover

Turn the back of your phone towards you.
Take hold of the top of the back cover and remove it.

2 Remove the battery

Take hold of the the top of the battery and remove it.

3 Insert your SIM

Place your SIM in the SIM holder.
Slide your SIM into the SIM holder.

4 Insert the battery

Place the battery in the phone (bottom first), matching the battery contacts with the phone contacts.
Press the battery into place.
HTC 7 Trophy

5 Replace the back cover

Place the back cover on your phone (bottom first), matching the back cover teeth with the slots in your phone.
Press the back cover into place.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone