BlackBerry Z10

BlackBerry Z10

You can't receive voice calls - BlackBerry Z10

Cause 2 of 3: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 5

Find "Call Forwarding"

Press the call icon.Slide your finger down the display starting from the top edge of your phone.

Step 2 of 5

Find "Call Forwarding"

Press Settings.

Step 3 of 5

Find "Call Forwarding"

Press Call Forwarding.

Step 4 of 5

Cancel all diverts

Press the indicator next to the divert types to cancel all diverts.

BlackBerry Z10
Step 5 of 5

Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.

1 Find "Call Forwarding"

Press the call icon.
Slide your finger down the display starting from the top edge of your phone.
Press Settings.
Press Call Forwarding.

2 Cancel all diverts

Press the indicator next to the divert types to cancel all diverts.

3 Exit

Slide your finger up the display starting from the bottom edge of your phone to return to standby mode.
BlackBerry Z10

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