BlackBerry Q10

BlackBerry Q10

You can't browse the internet - BlackBerry Q10

Cause 1 of 3: The selected web page isn't supported by your phone's browser

Your phone's browser might have some limitations, which mean that you can't visit some web pages.

Solution: Go to another web page.

Step 1 of 9

Find "Browser"

Slide your finger left across the display to open the main menu.Press Browser.

Step 2 of 9

Enter web address

Press the address bar.

Step 3 of 9

Enter web address

Key in the address of the required web page and press enter.

Step 4 of 9

Add current web page to bookmarks

Press the dots.

Step 5 of 9

Add current web page to bookmarks

Press Add Bookmark.

Step 6 of 9

Go to bookmark

Press the menu icon.

Step 7 of 9

Go to bookmark

Press Bookmarks.

Step 8 of 9

Go to bookmark

Press the required bookmark.

BlackBerry Q10
Step 9 of 9

Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.

1 Find "Browser"

Slide your finger left across the display to open the main menu.
Press Browser.

2 Enter web address

Press the address bar.
Key in the address of the required web page and press enter.

3 Add current web page to bookmarks

Press the dots.
Press Add Bookmark.

4 Go to bookmark

Press the menu icon.
Press Bookmarks.
Press the required bookmark.

5 Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.
BlackBerry Q10

Did this solve the problem?

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