BlackBerry Q10

BlackBerry Q10

You can't receive picture messages - BlackBerry Q10

Cause 1 of 2: Your phone hasn't been correctly set up for picture messaging

If your phone hasn't been correctly set up for picture messaging, you can't send and receive picture messages.

Solution: Set up your phone for picture messaging.

Step 1 of 14

Find "MMS"

Slide your finger left across the display to open the main menu.
Press Text Messages.

Step 2 of 14

Find "MMS"

Press the dots.

Step 3 of 14

Find "MMS"

Press Settings.

Step 4 of 14

Find "MMS"

Press Text Messages.

Step 5 of 14

Find "MMS"

Press MMS.

Step 6 of 14

Turn request for delivery reports on or off

Press the indicator next to "Confirm Delivery" to turn the function on or off.

Step 7 of 14

Select setting for receiving picture messages

Press Auto Retrieval Mode.

Step 8 of 14

Select setting for receiving picture messages

Press Always.

Step 9 of 14

Edit data connection

Press the settings icon.

Step 10 of 14

Enter APN

Press the field below "APN" and key in mms.vodafone.net

Step 11 of 14

Enter picture messaging server

Press the field below "MMSC URL" and key in http://www.vodafone.ie/mms

Step 12 of 14

Enter IP address

Press the field below "Proxy URL" and key in 10.24.59.200:80

Step 13 of 14

Save data connection

Press the save icon.

BlackBerry Q10
Step 14 of 14

Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.

1 Find "MMS"

Slide your finger left across the display to open the main menu.
Press Text Messages.
Press the dots.
Press Settings.
Press Text Messages.
Press MMS.

2 Turn request for delivery reports on or off

Press the indicator next to "Confirm Delivery" to turn the function on or off.

3 Select setting for receiving picture messages

Press Auto Retrieval Mode.
Press Always.

4 Edit data connection

Press the settings icon.

5 Enter APN

Press the field below "APN" and key in mms.vodafone.net

6 Enter picture messaging server

Press the field below "MMSC URL" and key in http://www.vodafone.ie/mms

7 Enter IP address

Press the field below "Proxy URL" and key in 10.24.59.200:80

8 Save data connection

Press the save icon.

9 Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.
BlackBerry Q10

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