BlackBerry Q10

BlackBerry Q10

You can't make voice calls - BlackBerry Q10

Cause 9 of 9: Your phone has no network connection

If your phone isn't connected to a network, you can't make any calls.

Solution: Select network manually.

Step 1 of 10

Find "Mobile Network"

Slide your finger downwards starting from the top edge of the display.
Press Settings.

Step 2 of 10

Find "Mobile Network"

Press Network Connections.

Step 3 of 10

Find "Mobile Network"

Press Mobile Network.

BlackBerry Q10
Step 4 of 10

Select option

Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.

Step 5 of 10

2a - Select network manually

Press the drop down list below "Network Selection Mode".

Step 6 of 10

2a - Select network manually

Press Manual.
Your phone searches for networks within range.
A list of available networks will show on your display.

Step 7 of 10

2a - Select network manually

Press the required network.
Your display will tell you if you have access to the network you've chosen.

Step 8 of 10

2b - Select network automatically

Press the drop down list below "Network Selection Mode".

Step 9 of 10

2b - Select network automatically

Press Automatic.
Wait while your phone finds the network.

BlackBerry Q10
Step 10 of 10

Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.

1 Find "Mobile Network"

Slide your finger downwards starting from the top edge of the display.
Press Settings.
Press Network Connections.
Press Mobile Network.

2 Select option

Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
BlackBerry Q10

3 2a - Select network manually

Press the drop down list below "Network Selection Mode".
Press Manual.
Your phone searches for networks within range.
A list of available networks will show on your display.
Press the required network.
Your display will tell you if you have access to the network you've chosen.

4 2b - Select network automatically

Press the drop down list below "Network Selection Mode".
Press Automatic.
Wait while your phone finds the network.

5 Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.
BlackBerry Q10

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