BlackBerry Q10

BlackBerry Q10

You can't make voice calls - BlackBerry Q10

Cause 8 of 9: You've turned on manual network selection and the selected network isn't available

If you've turned on manual network selection, you must be in range of the selected network to make a call.

Solution: Turn on automatic network selection.

Step 1 of 10

Find "Mobile Network"

Slide your finger downwards starting from the top edge of the display.Press Settings.

Step 2 of 10

Find "Mobile Network"

Press Network Connections.

Step 3 of 10

Find "Mobile Network"

Press Mobile Network.

BlackBerry Q10
Step 4 of 10

Select option

Select one of the following options:Select network manually, go to 2a.Select network automatically, go to 2b.

Step 5 of 10

2a - Select network manually

Press the drop down list below "Network Selection Mode".

Step 6 of 10

2a - Select network manually

Press Manual.Your phone searches for networks within range.A list of available networks will show on your display.

Step 7 of 10

2a - Select network manually

Press the required network.Your display will tell you if you have access to the network you've chosen.

Step 8 of 10

2b - Select network automatically

Press the drop down list below "Network Selection Mode".

Step 9 of 10

2b - Select network automatically

Press Automatic.Wait while your phone finds the network.

BlackBerry Q10
Step 10 of 10

Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.

1 Find "Mobile Network"

Slide your finger downwards starting from the top edge of the display.
Press Settings.
Press Network Connections.
Press Mobile Network.

2 Select option

Select one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
BlackBerry Q10

3 2a - Select network manually

Press the drop down list below "Network Selection Mode".
Press Manual.
Your phone searches for networks within range.
A list of available networks will show on your display.
Press the required network.
Your display will tell you if you have access to the network you've chosen.

4 2b - Select network automatically

Press the drop down list below "Network Selection Mode".
Press Automatic.
Wait while your phone finds the network.

5 Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.
BlackBerry Q10

Did this solve the problem?

Yes - All solved No - Go to next cause
4gaccessoriesicon-app-storebasket-changebattery-lifebatterybill-pay-phones-icon4C91DB73-75FE-4565-8F69-BC6C675B1EA1binblockBrandsbroadband-iconbroadbandcalendarcallcameracasesChatchevron-downchevron-left chevron-right chevron-upclose closecollectionscommunitycontinuouscontractdashboarddatadownload-squareDownloadediterror-circleeyefacebookfilters foldergoidentityLessletterslocationMemorymenumessagemobilemy-vodafonenetwork_signaloperating-systemorderspayg-phones-iconF86C85F6-FFFF-4C62-8F9A-45D7251FC836paymentphotosplay-storeplayplusratingreportreturnroamingscreen-sizesearchsecure-netshoppingsimspinnersquarestechnologytick-simpletop-uptop-upTVtwittervaluevf-tv-iconvodafone warningWeightworld
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone