BlackBerry Q10

BlackBerry Q10

You can't make voice calls - BlackBerry Q10

Cause 1 of 9: Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown when roaming

If Caller Line Identity hasn't been turned on in your price plan and you're trying to make a call with your caller identification shown, your call won't go through when roaming.

Solution: Turn off your own caller identification.

Step 1 of 5

Find "Show My Number"

Press the phone icon.Slide your finger downwards starting from the top edge of the display.

Step 2 of 5

Find "Show My Number"

Press Settings.

Step 3 of 5

Find "Show My Number"

Press Show My Number.

Step 4 of 5

Turn your own caller identification on or off

Press the indicator next to "Allow My Number To Appear When Calling" to turn the function on or off.

BlackBerry Q10
Step 5 of 5

Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.

1 Find "Show My Number"

Press the phone icon.
Slide your finger downwards starting from the top edge of the display.
Press Settings.
Press Show My Number.

2 Turn your own caller identification on or off

Press the indicator next to "Allow My Number To Appear When Calling" to turn the function on or off.

3 Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.
BlackBerry Q10

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