BlackBerry Q10

You can't check your voice messages - BlackBerry Q10

Cause 1 of 4: The voicemail number isn't saved in your phone

To listen to your voice messages, you need to save the voicemail number in your phone.

Solution: Save the voicemail number.OR Call 171 to check your voice messages.

Step 1 of 6

Find "Voicemail"

Press the phone icon.
Slide your finger downwards starting from the top edge of the display.

Step 2 of 6

Find "Voicemail"

Press Settings.

Step 3 of 6

Find "Voicemail"

Press Voicemail.

Step 4 of 6

Save voicemail number

Press the field below "Access Number".

Step 5 of 6

Save voicemail number

Key in (prefix) 5 (your phone number) and press the return icon.

Step 6 of 6

Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.

Press the phone icon.
Slide your finger downwards starting from the top edge of the display.

Press Settings.

Press Voicemail.

Press the field below "Access Number".

Key in (prefix) 5 (your phone number) and press the return icon.

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.