BlackBerry Q10

BlackBerry Q10

You can't check your voice messages - BlackBerry Q10

Cause 1 of 4: The voicemail number isn't saved in your phone

To listen to your voice messages, you need to save the voicemail number in your phone.

Solution: Save the voicemail number.OR Call 171 to check your voice messages.

Step 1 of 6

Find "Voicemail"

Press the phone icon.Slide your finger downwards starting from the top edge of the display.

Step 2 of 6

Find "Voicemail"

Press Settings.

Step 3 of 6

Find "Voicemail"

Press Voicemail.

Step 4 of 6

Save voicemail number

Press the field below "Access Number".

Step 5 of 6

Save voicemail number

Key in (prefix) 5 (your phone number) and press the return icon.

BlackBerry Q10
Step 6 of 6

Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.

1 Find "Voicemail"

Press the phone icon.
Slide your finger downwards starting from the top edge of the display.
Press Settings.
Press Voicemail.

2 Save voicemail number

Press the field below "Access Number".
Key in (prefix) 5 (your phone number) and press the return icon.

3 Return to the home screen

Slide your finger upwards starting from the bottom edge of the display to return to the home screen.
BlackBerry Q10

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