BlackBerry Curve 9320

BlackBerry Curve 9320

You can't start up your phone - BlackBerry Curve 9320

Cause 2 of 6: The phone lock code is turned on

The phone lock code is used to protect your phone from unauthorised use. If the phone lock code is turned on, it needs to be entered every time you turn on your phone.

Solution: Turn off the phone lock code.

Step 1 of 13

Find "Password"

Press the Menu key twice.

Step 2 of 13

Find "Password"

Scroll to Options and press the Navigation key.

Step 3 of 13

Find "Password"

Scroll to Security and press the Navigation key.

Step 4 of 13

Find "Password"

Scroll to Password and press the Navigation key.

Step 5 of 13

Turn use of phone lock code on or off

Scroll to Enable and press the Navigation key to turn the function on or off.

Step 6 of 13

Turn use of phone lock code on or off

When the box next to the menu item is ticked (V), the function is turned on.

Step 7 of 13

Save setting

Press the Menu key.

Step 8 of 13

Save setting

Scroll to Save and press the Navigation key.

Step 9 of 13

Enter phone lock code

If the phone lock code is turned on:Key in a phone lock code of your own choice and press the Navigation key.

Step 10 of 13

Enter phone lock code

Key in the same phone lock code again and press the Navigation key.

Step 11 of 13

Enter phone lock code

If the phone lock code is turned off:Key in the phone lock code and press the Navigation key.

Step 12 of 13

Exit

Press Disconnect.

Step 13 of 13

Exit

Press the Return key to return to standby mode.

1 Find "Password"

Press the Menu key twice.
Scroll to Options and press the Navigation key.
Scroll to Security and press the Navigation key.
Scroll to Password and press the Navigation key.

2 Turn use of phone lock code on or off

Scroll to Enable and press the Navigation key to turn the function on or off.
When the box next to the menu item is ticked (V), the function is turned on.

3 Save setting

Press the Menu key.
Scroll to Save and press the Navigation key.

4 Enter phone lock code

If the phone lock code is turned on:
Key in a phone lock code of your own choice and press the Navigation key.
Key in the same phone lock code again and press the Navigation key.
If the phone lock code is turned off:
Key in the phone lock code and press the Navigation key.

5 Exit

Press Disconnect.
Press the Return key to return to standby mode.

Did this solve the problem?

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