BlackBerry Curve 9320

BlackBerry Curve 9320

You can't send email messages - BlackBerry Curve 9320

Cause 1 of 4: Your phone hasn't been correctly set up for email messaging

If your phone hasn't been correctly set up for email messaging, you can't send and receive email messages.

Solution: Set up your phone for POP3 email.

Step 1 of 17

Find "Internet Mail Account"

Press the Menu key twice.

Step 2 of 17

Find "Internet Mail Account"

Scroll to Setup and press the Navigation key.

Step 3 of 17

Find "Internet Mail Account"

Scroll to Email Accounts and press the Navigation key.

Step 4 of 17

Find "Internet Mail Account"

Scroll to Internet Mail Account and press the Navigation key.

Step 5 of 17

Create email account

Scroll to Add another email address and press the Navigation key.

Step 6 of 17

Create email account

Highlight the required provider and press the Navigation key.

Step 7 of 17

Create email account

If you select Windows Live or AOL:

Step 8 of 17

Create email account

Highlight the required domain and press the Navigation key.

Step 9 of 17

Enter email address

Highlight the field below Email address and key in your email address.

Step 10 of 17

Enter password

Highlight the field below Password and key in the password for your email account at your email provider.

Step 11 of 17

Enter password

Scroll to Continue and press the Navigation key.

Step 12 of 17

Enter account name

Scroll to Change Settings and press the Navigation key.

Step 13 of 17

Enter account name

Highlight the field below Email account name and key in the required name of the email account.

Step 14 of 17

Enter sender name

Highlight the field below Your name and key in the required sender name.

Step 15 of 17

Save and exit

Scroll to Save and press the Navigation key.

Step 16 of 17

Save and exit

Press Disconnect.

Step 17 of 17

Save and exit

Press the Return key to return to standby mode.

1 Find "Internet Mail Account"

Press the Menu key twice.
Scroll to Setup and press the Navigation key.
Scroll to Email Accounts and press the Navigation key.
Scroll to Internet Mail Account and press the Navigation key.

2 Create email account

Scroll to Add another email address and press the Navigation key.
Highlight the required provider and press the Navigation key.
If you select Windows Live or AOL:
Highlight the required domain and press the Navigation key.

3 Enter email address

Highlight the field below Email address and key in your email address.

4 Enter password

Highlight the field below Password and key in the password for your email account at your email provider.
Scroll to Continue and press the Navigation key.

5 Enter account name

Scroll to Change Settings and press the Navigation key.
Highlight the field below Email account name and key in the required name of the email account.

6 Enter sender name

Highlight the field below Your name and key in the required sender name.

7 Save and exit

Scroll to Save and press the Navigation key.
Press Disconnect.
Press the Return key to return to standby mode.

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