BlackBerry Curve 9320

BlackBerry Curve 9320

You can't receive voice calls - BlackBerry Curve 9320

Cause 2 of 3: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Step 1 of 9

Find "Call Forwarding"

Press Connect.

Step 2 of 9

Find "Call Forwarding"

Press the Menu key.

Step 3 of 9

Find "Call Forwarding"

Scroll to Options and press the Navigation key.

Step 4 of 9

Find "Call Forwarding"

Scroll to Call Forwarding and press the Navigation key.

Step 5 of 9

Cancel all diverts

Scroll to Forward Calls and press the Navigation key.

Step 6 of 9

Cancel all diverts

Scroll to No and press the Navigation key.

Step 7 of 9

Cancel all diverts

Press the Menu key.

Step 8 of 9

Cancel all diverts

Scroll to Save and press the Navigation key.

Step 9 of 9

Exit

Press Disconnect to return to standby mode.

1 Find "Call Forwarding"

Press Connect.
Press the Menu key.
Scroll to Options and press the Navigation key.
Scroll to Call Forwarding and press the Navigation key.

2 Cancel all diverts

Scroll to Forward Calls and press the Navigation key.
Scroll to No and press the Navigation key.
Press the Menu key.
Scroll to Save and press the Navigation key.

3 Exit

Press Disconnect to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause
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