BlackBerry Bold 9900

BlackBerry Bold 9900

There's no incoming call alert - BlackBerry Bold 9900

Cause 2 of 2: The ring volume has been set to 0

If the ring volume has been set to 0, there will be no incoming call alert or message alert when you get a call or a message.

Solution: Increase the ring volume.

Step 1 of 8

Find "Phone Ringtone"

Press the profile icon.

Step 2 of 8

Find "Phone Ringtone"

Press Change Sounds and Alerts.

Step 3 of 8

Find "Phone Ringtone"

Press Phone Ringtone.

Step 4 of 8

Set ring volume

Press Volume.

Step 5 of 8

Set ring volume

Press the required ring volume.

Step 6 of 8

Save and exit

Press the Menu key.

Step 7 of 8

Save and exit

Press Save.

Step 8 of 8

Save and exit

Press Disconnect to return to standby mode.

1 Find "Phone Ringtone"

Press the profile icon.
Press Change Sounds and Alerts.
Press Phone Ringtone.

2 Set ring volume

Press Volume.
Press the required ring volume.

3 Save and exit

Press the Menu key.
Press Save.
Press Disconnect to return to standby mode.

Did this solve the problem?

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