BlackBerry Bold 9900

BlackBerry Bold 9900

You can't make voice calls - BlackBerry Bold 9900

Cause 7 of 8: You've turned on manual network selection and the selected network isn't available

If you've turned on manual network selection, you must be in range of the selected network to make a call.

Solution: Turn on automatic network selection.

Step 1 of 13

Find "Mobile Network"

Press the Menu key twice.

Step 2 of 13

Find "Mobile Network"

Press Options.

Step 3 of 13

Find "Mobile Network"

Press Networks and Connections.

Step 4 of 13

Find "Mobile Network"

Press Mobile Network.

BlackBerry Bold 9900
Step 5 of 13

Choose option

Choose one of the following options:Select network manually, go to 2a.Select network automatically, go to 2b.

Step 6 of 13

2a - Select network manually

Press Network Selection Mode.

Step 7 of 13

2a - Select network manually

Press Manual.

Step 8 of 13

2a - Select network manually

If manual network selection is turned on:Press Scan for Available Networks.

Step 9 of 13

2a - Select network manually

Your phone will search for networks within range and a list of available networks will show on your display.Press the required network.Your display will tell you if you've access to the network you've chosen.

Step 10 of 13

2b - Select network automatically

Press Network Selection Mode.

Step 11 of 13

2b - Select network automatically

Press Automatic.

Step 12 of 13

Exit

Press Disconnect.

Step 13 of 13

Exit

Press the Return key to return to standby mode.

1 Find "Mobile Network"

Press the Menu key twice.
Press Options.
Press Networks and Connections.
Press Mobile Network.

2 Choose option

Choose one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
BlackBerry Bold 9900

3 2a - Select network manually

Press Network Selection Mode.
Press Manual.
If manual network selection is turned on:
Press Scan for Available Networks.
Your phone will search for networks within range and a list of available networks will show on your display.
Press the required network.
Your display will tell you if you've access to the network you've chosen.

4 2b - Select network automatically

Press Network Selection Mode.
Press Automatic.

5 Exit

Press Disconnect.
Press the Return key to return to standby mode.

Did this solve the problem?

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