BlackBerry Bold 9900

BlackBerry Bold 9900

You can't make voice calls - BlackBerry Bold 9900

Cause 7 of 8: You've turned on manual network selection and the selected network isn't available

If you've turned on manual network selection, you must be in range of the selected network to make a call.

Solution: Turn on automatic network selection.

Step 1 of 13

Find "Mobile Network"

Press the Menu key twice.

Step 2 of 13

Find "Mobile Network"

Press Options.

Step 3 of 13

Find "Mobile Network"

Press Networks and Connections.

Step 4 of 13

Find "Mobile Network"

Press Mobile Network.

BlackBerry Bold 9900
Step 5 of 13

Choose option

Choose one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.

Step 6 of 13

2a - Select network manually

Press Network Selection Mode.

Step 7 of 13

2a - Select network manually

Press Manual.

Step 8 of 13

2a - Select network manually

If manual network selection is turned on:
Press Scan for Available Networks.

Step 9 of 13

2a - Select network manually

Your phone will search for networks within range and a list of available networks will show on your display.
Press the required network.
Your display will tell you if you've access to the network you've chosen.

Step 10 of 13

2b - Select network automatically

Press Network Selection Mode.

Step 11 of 13

2b - Select network automatically

Press Automatic.

Step 12 of 13

Exit

Press Disconnect.

Step 13 of 13

Exit

Press the Return key to return to standby mode.

1 Find "Mobile Network"

Press the Menu key twice.
Press Options.
Press Networks and Connections.
Press Mobile Network.

2 Choose option

Choose one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.
BlackBerry Bold 9900

3 2a - Select network manually

Press Network Selection Mode.
Press Manual.
If manual network selection is turned on:
Press Scan for Available Networks.
Your phone will search for networks within range and a list of available networks will show on your display.
Press the required network.
Your display will tell you if you've access to the network you've chosen.

4 2b - Select network automatically

Press Network Selection Mode.
Press Automatic.

5 Exit

Press Disconnect.
Press the Return key to return to standby mode.

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