BlackBerry 9720

BlackBerry 9720

You can't browse the internet - BlackBerry 9720

Cause 1 of 2: The selected web page isn't supported by your phone's browser

Your phone's browser might have some limitations, which mean that you can't visit some web pages.

Solution: Go to another web page.

Step 1 of 10

Find "Browser"

Press Browser.

Step 2 of 10

Enter web address

Press the address field.

Step 3 of 10

Enter web address

Key in the address of the required web page and press the Navigation key.

Step 4 of 10

Add current web page to bookmarks

Press the Menu key.

Step 5 of 10

Add current web page to bookmarks

Press Add to Bookmarks.

Step 6 of 10

Add current web page to bookmarks

Press Add to save the bookmark.

Step 7 of 10

Go to bookmark

Press the Menu key.

Step 8 of 10

Go to bookmark

Press Bookmarks.

Step 9 of 10

Go to bookmark

Press the required bookmark.

Step 10 of 10

Return to the home screen

Press Disconnect to return to the home screen.

1 Find "Browser"

Press Browser.

2 Enter web address

Press the address field.
Key in the address of the required web page and press the Navigation key.

3 Add current web page to bookmarks

Press the Menu key.
Press Add to Bookmarks.
Press Add to save the bookmark.

4 Go to bookmark

Press the Menu key.
Press Bookmarks.
Press the required bookmark.

5 Return to the home screen

Press Disconnect to return to the home screen.

Did this solve the problem?

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