BlackBerry 9720

BlackBerry 9720

You can't use Wi-Fi - BlackBerry 9720

Cause 1 of 4: Wi-Fi isn't turned on in your phone

If Wi-Fi isn't turned on in your phone, you can't find a Wi-Fi network.

Solution: Turn on Wi-Fi.

Step 1 of 8

Find "Manage Connections"

Press the Menu key twice.

Step 2 of 8

Find "Manage Connections"

Press Manage Connections.

Step 3 of 8

Turn on Wi-Fi

Press the box next to "Wi-Fi" until the function is turned on.

Step 4 of 8

Establish a connection to a Wi-Fi network

Press Wi-Fi Network.A list of available Wi-Fi networks is displayed.

Step 5 of 8

Establish a connection to a Wi-Fi network

Press the required network.Follow the instructions on the display to select security settings, if required.

Step 6 of 8

Establish a connection to a Wi-Fi network

Press Connect.

Step 7 of 8

Return to the home screen

Press Disconnect.

Step 8 of 8

Return to the home screen

Press the Return key to return to the home screen.

1 Find "Manage Connections"

Press the Menu key twice.
Press Manage Connections.

2 Turn on Wi-Fi

Press the box next to "Wi-Fi" until the function is turned on.

3 Establish a connection to a Wi-Fi network

Press Wi-Fi Network.
A list of available Wi-Fi networks is displayed.
Press the required network.
Follow the instructions on the display to select security settings, if required.
Press Connect.

4 Return to the home screen

Press Disconnect.
Press the Return key to return to the home screen.

Did this solve the problem?

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