BlackBerry 9720

BlackBerry 9720

You can't send email messages - BlackBerry 9720

Cause 2 of 2: The outgoing mail server isn't accessible from a mobile network

If you try to use an outgoing email server other than the one provided by Vodafone, it might not be accessible from the mobile network.

Solution: Use the outgoing server provided by Vodafone.

Step 1 of 15

Find "Email Accounts"

Press the Menu key twice.

Step 2 of 15

Find "Email Accounts"

Press Setup.

Step 3 of 15

Find "Email Accounts"

Press Email Accounts.

Step 4 of 15

Create email account

Press Add another email address.

Step 5 of 15

Create email account

Press Other.

BlackBerry 9720
Step 6 of 15

Enter email address

Key in your email address.

Step 7 of 15

Enter password

Press the field below "Password" and key in the password for your email account.

Step 8 of 15

Enter password

Press Continue.

Step 9 of 15

Enter email account name

Press Change Settings.

Step 10 of 15

Enter email account name

Press the field below "Email account name" and key in the required name of the email account.

Step 11 of 15

Enter sender name

Press the field below "Your name" and key in the required sender name.

Step 12 of 15

Finish setup

Press Save.

Step 13 of 15

Finish setup

Press Return....

Step 14 of 15

Return to the home screen

Press Disconnect.

Step 15 of 15

Return to the home screen

Press the Return key to return to the home screen.

1 Find "Email Accounts"

Press the Menu key twice.
Press Setup.
Press Email Accounts.

2 Create email account

Press Add another email address.
Press Other.

3 Enter email address

Key in your email address.
BlackBerry 9720

4 Enter password

Press the field below "Password" and key in the password for your email account.
Press Continue.

5 Enter email account name

Press Change Settings.
Press the field below "Email account name" and key in the required name of the email account.

6 Enter sender name

Press the field below "Your name" and key in the required sender name.

7 Finish setup

Press Save.
Press Return....

8 Return to the home screen

Press Disconnect.
Press the Return key to return to the home screen.

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