Apple iPhone 4 iOS 5

Apple iPhone 4

iOS 5

You can't receive voice calls - Apple iPhone 4 iOS 5

Cause 1 of 2: Divert of all calls is turned on

If divert of all calls is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail.

Solution: Turn off divert of all calls.

Apple iPhone 4 iOS 5
Step 1 of 10

Choose option

Choose one of the following options:
Cancel all diverts, go to 1a.
Cancel divert to voicemail, go to 1b.

Step 2 of 10

1a - Cancel all diverts

Press Settings.

Step 3 of 10

1a - Cancel all diverts

Press Phone.

Step 4 of 10

1a - Cancel all diverts

Press Call Forwarding.

Step 5 of 10

1a - Cancel all diverts

Press the indicator next to Call Forwarding to turn off the function.
A request to cancel all diverts is sent to the network.

Step 6 of 10

1a - Cancel all diverts

Press the Home key to return to standby mode.

Step 7 of 10

1b - Cancel divert to voicemail

Press Phone.

Step 8 of 10

1b - Cancel divert to voicemail

Press Keypad.

Step 9 of 10

1b - Cancel divert to voicemail

Key in ##002# and press Call.
A request to cancel all diverts is sent to the network.

Step 10 of 10

1b - Cancel divert to voicemail

Press Dismiss.

1 Choose option

Choose one of the following options:
Cancel all diverts, go to 1a.
Cancel divert to voicemail, go to 1b.
Apple iPhone 4 iOS 5

2 1a - Cancel all diverts

Press Settings.
Press Phone.
Press Call Forwarding.
Press the indicator next to Call Forwarding to turn off the function.
A request to cancel all diverts is sent to the network.
Press the Home key to return to standby mode.

3 1b - Cancel divert to voicemail

Press Phone.
Press Keypad.
Key in ##002# and press Call.
A request to cancel all diverts is sent to the network.
Press Dismiss.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device
4g accessories icon-app-store basket-change battery-life battery bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block Brands broadband-icon broadband calendar call camera cases Chat chevron-down chevron-left chevron-right chevron-up close close collections€€ community continuous contract dashboard data download-square Download edit error-circle eye facebook filters folder go identity Less letters location Memory menu message mobile my-vodafone network_signal operating-system orders payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment photos play-store play plus rating report return roaming screen-size search secure-net shopping sim spinner squares technology tick-simple top-up top-up TV twitter value vf-tv-icon vodafone warning Weight world
Close dialog
Skip to content

Login to My Vodafone

Close dialog
Skip to content

Register with My Vodafone